Zoom is asking for Commercial Account Credentials

If you get the error message that "The Host requires authentication on a commercial Zoom platform for this meeting. Please sign in with a commercial Zoom account to join." This means that you are not signed in with the appropriate Zoom account required to join the live class.

Confirm that you have Zoom installed on your device. If you don't, please download Zoom or update it to the latest version.

If you signed in via your computer (PC/Mac), open Zoom Workplace and select your icon at the top right corner. It will likely have your picture or initials.

Select the icon and look for Switch account. Confirm if there are multiple accounts signed in to your Zoom account and select the Seminary Zoom Account if already signed in.

If not, click on Add account.

Once presented with the Sign-in screen, select Sign in with SSO. It is indicated with a key-icon. 🔑

Put in the company domain: gofamintnaseminary-org and select Continue.

Next, you are required to sign in with your Microsoft 365 credentials. This is your seminary email address ([email protected]) and your password.

After authenticating, you will be signed in and redirected back to the Zoom app.

Head back to the LMS and to access the live class session. Use the link below the Join Live Session button to join with your Zoom app.